The content this week contains thoughts on Leaving Subordinates Hanging.
The emergence of email and text for routine communication has made it easier for a boss to leave his/her subordinates hanging. In other words, it’s easier than any time in history to not respond to a question or request for comment sent via email/text. It’s certainly easier to not respond than when a question or request comes up in-person during a conversation.
I suspect most of us have sent emails or texts that aren’t answered. Or, if they are answered, they do not address the issues raised.
What happens if this happens often to you and it’s your boss who is the culprit? Most likely, you become less engaged in your work on an emotional level. It’s hard to do otherwise when one feels ignored or unappreciated.
If you’re the boss, this reaction is good to keep in mind.
As a boss, you are well served by the advice to never leave your subordinates hanging. More than anything else you do, maintaining the level of engagement of your subordinates offers the highest return on your investment of time and energy at work. It is the leverage unique to people who manage others–where that is their primary role (not as an individual contributor).
Bosses who are task-oriented (vs. people-oriented) will have a harder time adopting the rule of never leaving subordinates hanging. My guess is you know if this is you (because, for example, you will have heard from people at home that you don’t express your appreciation enough). Make the effort to not leave people hanging–it’s worth your time and energy.
The quotes:
“A person who feels appreciated will always do more than what is expected.” ― Unknown
“Always treat your employees exactly as you want them to treat your best customers.” ― Stephen Covey
Unknown (7/8/2014) from: http://extramadness.com/post/91149490428/more-quotes-about-life-here